Enhancing the way people interact
What you’ll get from our programmes & workshops
Workplace Culture Solutions
Shaping healthy workplace cultures involves enhancing the way people interact and creating psychologically safe environments.
Developing Cultural Intelligence
Workshop
Developing cultural intelligence means achieving high self-awareness and looking at how our beliefs, values and preferences shape our behaviours and communication. In this workshop, we assess the mindsets and beliefs needed for high cultural intelligence and learn how to improve our own skills – appreciating and adapting to different behavioural styles, communication preferences and cultural norms. It means understanding your own working styles and how these might impact on others. It’s not always easy to see! We create individual action plans to take our learning back to the workplace.
Harnessing your Team’s Cognitive Diversity
Workshop
This workshop takes our understanding of cultural intelligence and helps us look at ways to implement this to create high-performing teams. Developing cultural intelligence enables teams to be more deeply connected and build stronger team bonds. By appreciating our differences, we work better together and can tap into individual strengths. It’s worth noting that Cognitive Diversity is the only layer of diversity with proven benefit in terms of performance. It enables team members to seek out different ways of seeing problems, avoid echo chamber thinking and tap into the team’s collective wisdom.
Teams then work together to create a playbook using findings derived from the workshop experience as well as headings for any other areas which participants feel need focus. The playbook, compiled collectively, helps everyone apply their new-found behaviours in a structured way and paves the way for continued growth.
Global DISC™
Global DISC™ is a powerful tool which we use in workshops to help us understand how people think, behave and work differently. The key to Global DISC is that it measures preferences, not skills or knowledge. We are all a blend of different styles, but ignoring or suppressing differences hampers performance. Cultural intelligence is the ability to recognise, understand, value and exploit our differences. Cultural intelligence leads to nuanced thinking, great new ideas, deeper engagement and improved performance.
Cultivating a Psychologically Safe Work Environment
Workshop
As its core, psychological safety is the belief that one can speak freely without fear – whether this is to express ideas, challenge viewpoints, ask questions, or admit mistakes. When individuals do not feel psychologically safe and motivated, apathy and disengagement are high, anxiety predominates and burnout is rife.
The Growth Zone™ assessment tool enables us to measure psychological safety and motivational drivers empirically. Psychological safety is the foundation for harnessing cognitive diversity and creating a healthy workplace culture. This learning enables us to address the most urgent and challenging areas and devise actionable steps to enhance individual and collective ways of working.
Psychological safety fuels innovation and leads to a continuous improvement mindset.
Embedding Company Values into your Workplace Culture
Workshop
Organisations thrive when people are aligned on purpose and values and clear on the behaviours and systems that support their desired culture. Following interviews with key stakeholders, we design workshops to help organizations clarify their core values and look at ways to embed these into the workplace culture. These values become more than words — they infuse all aspects of your business from decision-making to expected company behaviours.
Culture Fit Consulting’s proprietary CARE model was developed to help organisations Codify, Amplify, Reinforce and Evolve their desired culture. It involves a core values discovery process and assessment of the mindset and behaviours that underpin the company values. Through follow-up sessions, we look at ways to reinforce your culture in all aspects of your business, encourage ownership and commitment, and determine touchpoints where you can reinforce and evolve this culture.
Leadership Solutions
Our Leadership Solutions are aimed at supporting leaders in creating and protecting healthy workplace cultures. Topics include: Leading by Example, Coaching Skills for Managers, Accelerating Leadership Impact, Leading Hybrid & Remote Teams and Cultivating a Continuous Learning Culture.
Professional Skills Workshops
Our professional skills workshops include: Influencing Stakeholders, Presenting with Impact, Communicating with Clarity, Improving Productivity and Managing Difficult Conversations.
Intercultural Solutions
With decades of experience in working across different cultures, Ben Massen offers a range of intercultural training and coaching programmes. These programmes are particularly suitable for people who need to acclimatise swiftly when starting an international assignment or are joining/leading a multicultural team. Programmes include: Developing Country Insight (such as China, USA and UK) and Developing Executive Presence on Global Teams.
“I love combining experiential learning activities with thought-provoking debriefs - this gives people concrete action plans they can take back to the workplace.”
— BEN MASSEN, CULTURE FIT CONSULTING CEO